We at Medmain Inc. (hereinafter “the Company”) recognize the importance of protecting our clients’ personal information, and in addition to complying with the Act on the Protection of Personal Information (hereinafter the “Personal Information Protection Act”), we work to appropriately handle and protect such information in accordance with the following privacy policy (hereinafter “this Privacy Policy”).
- 1. Definition of Personal Information
- In regard to this Privacy Policy, Personal Information shall mean information pertaining to an individual as defined in Article 2, Paragraph 1 of the Personal Information Protection Act; that is to say, information about a living individual that can identify the specific individual by name, date of birth or other description contained within such information (including information that allows easy reference to other information and thereby enables the identification of the specific individual).
- 2. Purposes of Use of Personal Information
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The Company shall use personal information pertaining to a client for the following purposes.
- To provide the Company’s services
- To bill for service usage fees
- To provide information and respond to inquiries relating to the Company’s services
- To respond to acts that violate the Company’s rules and policies (hereinafter the “Rules, etc.”) relating to the Company’s services
- To provide notification of changes, etc. to the Rules, etc. relating to the Company’s services
- To improve the Company’s services and to aid in developing, etc. new services
- 3. Changes to Purposes of Use of Personal Information
- The Company may make changes to the purposes of use of personal information within a scope reasonably deemed relevant, and in the event of a change, the Company shall inform clients or make a public announcement.
- 4. Restrictions on Use of Personal Information
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The Company shall not handle Personal Information beyond the scope necessary to achieve the purposes of use without the consent of the client, except when permitted by the Personal Information Protection Act and other legislation. However, this shall not apply in the following cases.
- When required by law
- When necessary to protect the lives, health or property of others and it is deemed difficult to obtain client consent
- When especially necessary to improve public health or promote the healthy growth of children and it is deemed difficult to obtain client consent
- When necessary to cooperate with government agencies, local authorities or other entities entrusted with such authority in executing legally prescribed duties and obtaining client consent is deemed likely to hinder the execution of said duties
- 5. Proper Acquisition of Personal Information
- The Company shall acquire Personal Information appropriately and shall not acquire said information through deceit or other unjust means.
- 6. Safe Management of Personal Information
- The Company shall conduct necessary and appropriate supervision of its employees to ensure safe management of Personal Information against risks such as loss, destruction, falsification or leakage of said information. In addition, in the case that the Company consigns handling of Personal Information, either wholly or in part, the Company shall conduct necessary and appropriate supervision to ensure safe management of Personal Information by the consignee.
- 7. Provision to Third Parties
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The Company shall not provide Personal Information to third parties without obtaining client consent in advance, except when disclosure is permitted by the Personal Information Protection Act or other legislation. However, the aforementioned stipulations on provision to third parties shall not apply in the following cases.
- When the Company consigns the handling of Personal Information, either wholly or in part, within the scope necessary to achieve the purposes of use
- When Personal Information is provided accompanying succession of business due to merger or other grounds
- 8. Disclosure of Personal Information
- When requested by a client, in accordance with stipulations in the Personal Information Protection Act, to disclose Personal Information, the Company shall disclose said information to the client without delay after first confirming that said request originates from the client concerned. (In the case that the information concerned does not exist, the Company shall notify the client of this fact.) However, this shall not apply in instances in which the Company bears no obligation to disclose information as provided for in the Personal Information Protection Act and other legislation.
- 9. Corrections, etc. to Personal Information
- When requested by a client, in accordance with stipulations in the Personal Information Protection Act, to correct, add or delete information (hereinafter “Corrections, etc.”) due to inaccuracies in Personal Information, the Company shall conduct the required investigation without delay within the scope necessary to achieve the purposes of use after first confirming that said request originates from the client concerned, and shall conduct Corrections, etc. to Personal Information based on the results of said investigation. The Company shall also notify the client of said Corrections, etc. (In the case that the Company decides not to conduct Corrections, etc., the Company shall notify the client of this fact.) However, this shall not apply in instances in which the Company bears no obligation to conduct Corrections, etc. as provided for in the Personal Information Protection Act and other legislation.
- 10. Termination, etc. of Use of Personal Information
- When requested by a client, in accordance with stipulations in the Personal Information Protection Act, to delete or terminate use of client Personal Information (hereinafter “Terminate Use”) due to handling beyond the scope of the purposes of use publically announced in advance or due to obtainment through deceit or other unjust means, or when requested by a client, in accordance with stipulations in the Personal Information Protection Act, to terminate provision of said information (hereinafter “Terminate Provision”) due to provision to a third party without the consent of the client concerned, the Company shall Terminate Use or Terminate Provision of Personal Information without delay after first confirming that said request originates from the client concerned. The Company shall also notify the client of said measures. However, this shall not apply in instances in which the Company bears no obligation to conduct Terminate Use or Terminate Provision as provided for in the Personal Information Protection Act and other legislation.
- 11. Inquiries
- For inquiries about disclosure, correction, deletion, complaints, etc. relating to the handling of client Personal Information, please contact us via the address or e-mail address below.
104 Châtelet Succés, 2-4-5 Akasaka,
Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0042
Medmain Inc. Dept. of Corporate Growth
E-mail address: info@medmain.com